翰聯科技對品質的重要承諾是提供完整的質量管理系統，對產品研發、生產、銷售、員工的訓練及考核均有嚴謹的政策及完整的流程，來持續提升產品的品質以符合客戶要求。
作為我們對顧客滿意的品質承諾的一個重要組成部分，翰聯開發了一套完整的品質管制體系，為我們的設施、業務流程和員工提供嚴格的政策和完整的程式。
• 客戶品質資訊服務流程
• 客戶訴願處理流程
• 產品/制程變更通知客戶流程
• 不合格品管制流程
• 矯正措施流程
我們相信品質改善是翰聯每一位員工的責任，翰聯以正確的觀念及態度專注於解決品質問題。
MyTek's Quality Policy：
- Integrated management system leads to customer satisfaction
- Do the job right at the first time
- Control the process and identify the root causes of problem
- Strive for continuous quality improvement
Elaboration of Quality Policy
Integrated management system leads to customer satisfaction
Customer satisfaction is the most important indicator of quality. The best way to keep customers satisfied is to enhance the quality from every perspective of running IMS. When the company-wide quality is well managed, we will achieve MyTek's ultimate goal of exceeding customer's expectations.
Do the job right the first time
Prevention is better than cure. Doing it right the first time, it prevents rework and waste.
Control the process and identify the root causes of problem
“To inspect products quality, the process is the key point.” Each step of the process must be closely monitored and controlled. When a deviation occurs, problems are handled systematically to discover the root causes. Corrective actions are to be taken immediately. Preventive actions are then employed to prevent defect recurrence. This is the only way to achieve MyTek's quality goals.
Strive for continuous quality improvement
Continuous quality improvement is built into MyTek's culture. Continuous quality improvement activities are ongoing. MyTek is always motivated to seek out opportunities to achieve its goal of Quality perfection.